FREQUENTLY ASKED QUESTIONS
We deliver your luggage in less than 24 hours in mainland France, except in special cases. For international deliveries, we will do our utmost to meet your expectations.
Yes, we follow strict security protocols to ensure the safety and integrity of your baggage throughout the collection, transport and delivery process.
Yes !
Our luggage and third-party liability insurance is included in the price of all our services and for each item of luggage taken in charge.
For further information, please consult our general terms and conditions of sale.
Although we've never had a problem (theft, loss, damage, delay...), we're ready for any eventuality!
Our consultant provides personalised follow-up for each service, remaining at your entire disposal at all times, and your luggage is insured during all our services.
