Deliverbag is an online platform that connects independent couriers with customers who need to send or receive parcels quickly and efficiently. We offer a flexible and customised delivery solution to meet all your needs.
Our platform is easy to use. You can create an account, submit a delivery request with details of your parcel and your destination. The available couriers will be notified, and you can choose the one that best suits your needs.
YOU CAN TAKE ADVANTAGE OF OUR LUGGAGE SERVICES IN THE FOLLOWING FRENCH CITIES:
Paris, Marseille, Lyon, Toulouse, Nice, Nantes, Montpellier, Strasbourg, Bordeaux, Lille, Rennes, Reims, Toulon, Saint-Étienne, Le Havre, Grenoble, Dijon, Angers, Nîmes, Aix-en-Provence, Tours, Annecy, Perpignan, Metz, Orléans, Caen, Nancy, Cannes... and more!
OUR LUGGAGE DELIVERY AND TRANSFER SERVICES ARE ALSO AVAILABLE IN THE FOLLOWING COUNTRIES:
Italy, UK, Netherlands, Switzerland, Belgium, Luxembourg, Spain, Portugal, Andorra...
DON'T HESITATE TO CONTACT US IF YOU HAVE ANY QUESTIONS!
Deliverbag services (porterage, left luggage and delivery) are available 24 hours a day, 7 days a week, all over France.
Yes, for all partnership requests, please contact the communications department at the following address contact@Deliverbag.com. We will get back to you as soon as possible.
The deliverbag delivery service is available on reservation up to 24 hours before your departure.
Please contact us by telephone or e-mail booking@deliverbag.com for all requests within 24 hours of delivery.
If you do not receive our confirmation e-mail, please check your junk/spam folder and then contact us:
→ by telephone on +33.1.87.66.38.66
→ by e-mail to the following address: booking@deliverbag.com
To submit a request for modification or in the event of unforeseen circumstances, please contact our sales department as soon as possible:
→ by telephone on +33.1.87.66.38.66
→ by e-mail to the following address: booking@deliverbag.com.
We will do our utmost to find the best possible solution together.
You can cancel your booking at any time by contacting us:
→ by telephone on +33.1.87.66.38.66
→ by e-mail to the following address: booking@deliverbag.com
Our cancellation policy is as follows:
→ D-30 to D-3 of the service : 30% cancellation fee
→ D-2 to DD of the service : 100% cancellation fee
There are two ways of contacting our Customer Service department:
→ by telephone on +33.1.87.66.38.66
→ by e-mail to the following address the following address : contact@deliverbag.com
Your deliver(wo)man will come to meet you, and all you have to do is hand over or collect your luggage in return for an electronic signature.
You can also track your baggage throughout the service thanks to our tracking system. Your deliver(wo)man will hand over your baggage in person or to a third party designated by you, against an electronic signature.
Each item of luggage is handled by the Deliverbag team to ensure the quality and safety of the service.
To ensure safety and quality of service, you have access to the service monitoring system. You will be notified at every step of the way, from collection to delivery, and track your luggage. in real time via the link sent to you by e-mail.
To ensure the smooth running and safety of each of our services, you will be provided with photographic and other evidence of our work. an electronic signature will be required to terminate the service
We deliver your luggage in less than 24 hours in mainland France, except in special cases. For international deliveries, we will do our utmost to meet your expectations.
Yes, Please keep us informed:
→ by telephone on +33.1.87.66.38.66
→ by e-mail to the following address : contact@deliverbag.com
This will enable us to provide you with quality service.
Le hold baggage is deliverbag's benchmark baggage service. We also handle all types of luggage, including :
Don't hesitate to contact us for a personalised quote based on the size of your luggage.
Although we have never had a problem(theft, loss, damage, delay...), we're ready for any eventuality!
Our consultant provides a personalised follow-up for each service, remaining entirely at your disposal at all times, and your requirements are always taken into account. luggage is insured for all our services.
Before each performance, we'll give you the contact details of your deliver(wo)man so that you can contact him directly if you need to.
Yes, we follow strict security protocols to ensure the safety and integrity of your baggage throughout the collection, transport and delivery process.
If there is a delay, we will contact you immediately to inform you of the situation. We always endeavour to keep to the agreed timetable, but unforeseen circumstances can sometimes cause slight delays.
Yes !
Our luggage and third-party liability insurance is included in the price of all our services and for each item of luggage taken in charge.
For further information, please consult our general terms and conditions of sale.
Your luggage is insured from pick-up to drop-off. You have the option of report any damage to your deliver(wo)man on return.
For further information, please consult our general terms and conditions of sale.
Yes, we can deliver your luggage to any address you choose, whether it's a hotel, airport, conference centre or other destination. We adapt to your specific needs
Yes, we can transport oversized luggage and special equipment such as sports equipment. Please contact us beforehand to arrange the details.
We follow rigorous protocols, including unique labelling for each bag, real-time tracking and strict security measures when collecting, transporting and delivering baggage.
Sending prohibited products may result in :
Before sending luggage, check that it does not contain any prohibited product (see our GENERAL TERMS AND CONDITIONS).
Yes! A courier can refuse suspect baggage or does not comply with our conditions of carriage.
Delivery charges vary according to a number of criteria:
A precise quotation will be sent to you before your order is confirmed.
We accept :
Yes, an invoice is available for each delivery via your Deliverbag account.
Visit our «Become a courier» on the website to find out about the conditions for enrolment and the documents required.
Working with Deliverbag gives you :
To create an account, click on « Create my account »Click on "Register" on our website and follow the registration instructions.
If you have forgotten your password, click on «Forgot your password?« Forgot your password? »Follow the instructions to reset it.
If you have any further questions, please contact us on +33.1.87.66.38.66 or contact@Deliverbag.com.
