{"id":699,"date":"2025-03-18T23:53:19","date_gmt":"2025-03-18T22:53:19","guid":{"rendered":"https:\/\/www.deliverbag.com\/?page_id=699"},"modified":"2026-06-15T11:06:23","modified_gmt":"2026-06-15T09:06:23","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.deliverbag.com\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"699\" class=\"elementor elementor-699\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37ed81ec e-flex e-con-boxed e-con e-parent\" data-id=\"37ed81ec\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c91325d elementor-widget elementor-widget-heading\" data-id=\"1c91325d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><b>Terms and conditions of sale<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edb7022 e-flex e-con-boxed e-con e-parent\" data-id=\"edb7022\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6311c06 custom-text with-list elementor-widget elementor-widget-text-editor\" data-id=\"6311c06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"p-pdf_iframe__page\" aria-label=\"Page 1\" data-page-number=\"1\"><h2 class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">BETWEEN THE UNDERSIGNED<\/span><\/h2><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">S.A.S. DELIVERBAG, a simplified joint stock company with a share capital of \u20ac5,000,<\/span><span dir=\"ltr\" role=\"presentation\">Registered with the PARIS Trade and Companies Register under SIRET number 827 <\/span><span dir=\"ltr\" role=\"presentation\">705 476 00014, having its registered office at 67, rue Saint-Jacques, 75005 Paris, France, represented by <\/span><span dir=\"ltr\" role=\"presentation\">by Mr Stanley CASTERAN in his capacity as Chairman, duly authorised for these purposes <\/span><span dir=\"ltr\" role=\"presentation\">hereof,<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">Hereinafter referred to as the Seller,<\/span><\/p><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">On the one hand,<\/span><\/p><h2 class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">AND<\/span><\/h2><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The natural or legal person purchasing products or services from the Seller, <\/span><span dir=\"ltr\" role=\"presentation\">Hereinafter referred to as the Order Giver,<\/span><\/p><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">On the other hand,<\/span><\/p><h2 class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">PREAMBLE<\/span><\/h2><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Seller provides luggage delivery and storage services to <\/span><span dir=\"ltr\" role=\"presentation\">for consumers, marketed via its website. <\/span><a href=\"http:\/\/www.deliverbag.com\/en\/\"><span dir=\"ltr\" role=\"presentation\">http:\/\/www.deliverbag.com<\/span><\/a> <span dir=\"ltr\" role=\"presentation\">or live. <\/span><span dir=\"ltr\" role=\"presentation\">The list and description of the services offered by the Company can be consulted on the website<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">above.<\/span><\/p><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Seller can be contacted by e-mail by clicking on the contact form accessible via <\/span><span dir=\"ltr\" role=\"presentation\">the site home page, via the dedicated interfaces or by telephone on <a href=\"http:\/\/+33 1 87 66 38 66\" data-wplink-url-error=\"true\">+33 1 87 66 38 66<\/a>.<\/span><\/p><h2 data-main-rotation=\"0\">\u00a0<\/h2><h2 class=\"textLayer\" data-main-rotation=\"0\"><strong><span dir=\"ltr\" role=\"presentation\">ARTICLE 1 \u2044 SUBJECT<\/span><\/strong><\/h2><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">These General Terms and Conditions of Sale set out the rights and obligations of the parties. <\/span><span dir=\"ltr\" role=\"presentation\">as part of the online sale of Services offered by the Seller.<\/span><\/p><h2 data-main-rotation=\"0\">\u00a0<\/h2><h2 class=\"textLayer\" data-main-rotation=\"0\"><strong><span dir=\"ltr\" role=\"presentation\">ARTICLE 2 \u2044 GENERAL PROVISIONS<\/span><\/strong><\/h2><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">These General Terms and Conditions of Sale (GTCS) govern the sale of Services by <\/span><span dir=\"ltr\" role=\"presentation\">by any means whatsoever, and shall be the law of the parties to the Contract between the Seller and the Customer. <\/span><span dir=\"ltr\" role=\"presentation\">Order Giver. <\/span><span dir=\"ltr\" role=\"presentation\">They are fully enforceable against the Customer, his consent and acceptance being required. <\/span><span dir=\"ltr\" role=\"presentation\">acquired as soon as the order is placed. <\/span><span dir=\"ltr\" role=\"presentation\">The Vendor reserves the right to amend these terms and conditions at any time by <\/span><span dir=\"ltr\" role=\"presentation\">publication of a new version on its website.<\/span><\/p><\/div><div class=\"p-pdf_iframe__page\" aria-label=\"Page 2\" data-page-number=\"2\"><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The GTCS then applicable are those in force on the date of the order and\/or the <\/span><span dir=\"ltr\" role=\"presentation\">payment (or the first payment in the case of multiple payments) of the order. <\/span><span dir=\"ltr\" role=\"presentation\">These GCS can be consulted on the Company's website:<\/span> <a href=\"https:\/\/www.deliverbag.com\/en\"><span dir=\"ltr\" role=\"presentation\">https:\/\/www.deliverbag.com<\/span><\/a><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Seller also ensures that their acceptance is clear and unreserved by <\/span><span dir=\"ltr\" role=\"presentation\">mentioning in the quotation and invoices sent to the customer and accessible on the interface <\/span><span dir=\"ltr\" role=\"presentation\">client.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Customer declares that he\/she has read and understood all of these Terms and Conditions. <\/span><span dir=\"ltr\" role=\"presentation\">General Terms and Conditions of Sale, and where applicable the Special Terms and Conditions of Sale relating to a service, <\/span><span dir=\"ltr\" role=\"presentation\">in particular the standard contract in the public road haulage code. <\/span><span dir=\"ltr\" role=\"presentation\">(<\/span><a href=\"https:\/\/www.legifrance.gouv.fr\/jorf\/id\/JORFTEXT000034330431\"><span dir=\"ltr\" role=\"presentation\">https:\/\/www.legifrance.gouv.fr\/jorf\/id\/JORFTEXT000034330431<\/span><\/a><span dir=\"ltr\" role=\"presentation\">), its acceptance being <\/span><span dir=\"ltr\" role=\"presentation\">without restriction or reservation. <\/span><span dir=\"ltr\" role=\"presentation\">The Customer acknowledges that he has received the necessary advice and information in order to <\/span><span dir=\"ltr\" role=\"presentation\">ensure that the offer meets their needs. <\/span><span dir=\"ltr\" role=\"presentation\">The Customer declares that he\/she is legally capable of entering into a contract under the laws of <\/span><span dir=\"ltr\" role=\"presentation\">French nationals or be validly and duly authorised to represent the natural or legal person concerned. <\/span><span dir=\"ltr\" role=\"presentation\">moral commitment.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">In the absence of proof to the contrary, the information recorded by the Vendor constitutes proof of <\/span><span dir=\"ltr\" role=\"presentation\">all transactions.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><h2 data-main-rotation=\"0\">\u00a0<\/h2><h2 class=\"textLayer\" data-main-rotation=\"0\"><strong><span dir=\"ltr\" role=\"presentation\">ARTICLE 3 \u2044 PRICES<\/span><\/strong><\/h2><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">Customs duties or other local taxes or import duties or state taxes may be levied. <\/span><span dir=\"ltr\" role=\"presentation\">may be payable in certain cases.<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">These rights and sums are not the responsibility of the Seller. <\/span><span dir=\"ltr\" role=\"presentation\">These costs will be borne by the Customer and are his sole and exclusive responsibility.<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">(declarations, payments to the relevant authorities, etc.).<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Instructing party has an obligation of result to obtain information on these aspects <\/span><span dir=\"ltr\" role=\"presentation\">with the relevant local authorities.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Seller reserves the right to modify its prices as of right in the following cases <\/span><span dir=\"ltr\" role=\"presentation\">following :<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><p>Delays :<\/p><p>Arrival Services (IN):<\/p><p><br \/>The Principal communicates the scheduled bus arrival time and assumes full responsibility for any delay observed in relation to this schedule.<br \/>The following penalties shall apply according to the duration of the delay:<\/p><ul><li>From 0 to 45 minutes of delay: no penalty<\/li><li>De 45 minutes \u00e0 1h45 de retard : 20 \u20ac HT par deliver(wo)man<\/li><li>De 1h45 \u00e0 2h45 de retard : 40 \u20ac HT par deliver(wo)man<\/li><\/ul><p>Et ainsi de suite, par tranche suppl\u00e9mentaire d\u20191 heure entam\u00e9e, chaque tranche donnant lieu \u00e0 une majoration de 20 \u20ac HT par deliver(wo)man.<\/p><p><br \/>In the event of a delay exceeding 2 hours compared to the initially communicated schedule, the Seller shall be subject to an obligation of means to perform the services. However, performance cannot be guaranteed due to constraints related to other ongoing assignments and the availability of deliver(wo)men.<\/p><p><br \/>In such a case, and even if the services cannot be performed, they shall be invoiced as of right, without application of additional hours.<\/p><p><br \/>Departure Services (OUT):<\/p><p>Any departure service (OUT) exceeding 1 hour and 30 minutes in duration due to delays caused by clients, transportation providers, or any other circumstance beyond Deliverbag's control shall give rise to an additional charge of \u20ac20 excl. VAT per deliver(wo)man for each additional hour or part thereof.<\/p><\/div><\/div><div class=\"p-pdf_iframe__page\" aria-label=\"Page 3\" data-page-number=\"3\"><h3><span dir=\"ltr\" role=\"presentation\">Premium rates :<\/span><\/h3><p><span dir=\"ltr\" role=\"presentation\">Extra charge for delivery services during specific working hours<\/span><\/p><p><span dir=\"ltr\" role=\"presentation\">For any \u00abPORTAGE\u00bb service including at least one part performed between 10 p.m. and midnight. <\/span><span dir=\"ltr\" role=\"presentation\">and 06:00, or carried out on a Sunday or public holiday, a surcharge will be applied at <\/span><span dir=\"ltr\" role=\"presentation\">the entire service, as follows:<\/span><\/p><ul><li><span dir=\"ltr\" role=\"presentation\">Sundays and public holidays: surcharge of 25 % on the total price of the service; ;<\/span><\/li><li><span dir=\"ltr\" role=\"presentation\">From 10 p.m. to midnight and from 5 a.m. to 6 a.m.: a surcharge of 25 % on the total price of the service; ;<\/span><\/li><li><span dir=\"ltr\" role=\"presentation\">From 00:00 to 05:00: surcharge of 50 % on the total price of the service.<\/span><\/li><\/ul><p><span dir=\"ltr\" role=\"presentation\">The increases cannot be combined: only the highest increase is applied.<\/span><\/p><h3><span dir=\"ltr\" role=\"presentation\">Other pricing arrangements :<\/span><\/h3><ul><li><span dir=\"ltr\" role=\"presentation\">In the event of a higher number of baggage items than stated (based on one pax = one baggage item, unless otherwise stated), the following information will be provided <\/span><span dir=\"ltr\" role=\"presentation\">contrary), the Seller reserves the right to re-invoice, in good faith, the number of pieces of luggage <\/span><span dir=\"ltr\" role=\"presentation\">assumed as part of its service provision at the price agreed for the others <\/span><span dir=\"ltr\" role=\"presentation\">baggage.<\/span><\/li><li><span dir=\"ltr\" role=\"presentation\">For services that include a motorised vehicle, the Seller reserves the right to adjust the <\/span><span dir=\"ltr\" role=\"presentation\">final price according to variations in the price of diesel fuel as provided for in the standard contract applicable to <\/span><span dir=\"ltr\" role=\"presentation\">public road haulage.<\/span><\/li><\/ul><p><span dir=\"ltr\" role=\"presentation\">Any telecommunications costs incurred in accessing the Company's website are payable by the Company. <\/span><span dir=\"ltr\" role=\"presentation\">on the Order Giver.<\/span><\/p><h2>\u00a0<\/h2><h2><strong><span dir=\"ltr\" role=\"presentation\">ARTICLE 4 \u2044 CONCLUSION OF THE CONTRACT<\/span><\/strong><\/h2><p><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">In accordance with the provisions of article 1127-1 of the French Civil Code, the Order Giver must <\/span><span dir=\"ltr\" role=\"presentation\">follow a series of steps to conclude the contract electronically in order to <\/span><span dir=\"ltr\" role=\"presentation\">his order :<\/span><\/p><ul><li class=\"annotationLayer\" data-main-rotation=\"0\"><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Information on the essential characteristics of the service<\/span><\/li><li class=\"annotationLayer\" data-main-rotation=\"0\">Choice of service and, if applicable, its options<\/li><li class=\"annotationLayer\" data-main-rotation=\"0\">Indication of the Customer's essential contact details (identification, e-mail, address, etc.)<\/li><li class=\"annotationLayer\" data-main-rotation=\"0\">Acceptance of these General Terms and Conditions of Sale<\/li><li class=\"annotationLayer\" data-main-rotation=\"0\">Checking order details and correcting any errors.<\/li><\/ul><\/div><div class=\"p-pdf_iframe__page\" aria-label=\"Page 4\" data-page-number=\"4\"><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">Before confirming his order, the Customer has the opportunity to check the following details <\/span><span dir=\"ltr\" role=\"presentation\">of his order, its price, and to correct any errors, or cancel his order. <\/span><span dir=\"ltr\" role=\"presentation\">Confirmation of the order by both parties shall constitute the formation of this contract. <\/span><span dir=\"ltr\" role=\"presentation\">contract. <\/span><span dir=\"ltr\" role=\"presentation\">During the ordering process, the Customer has the option of <\/span><span dir=\"ltr\" role=\"presentation\">identify and correct any data entry errors.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The language proposed for the conclusion of the contract is French. <\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The terms and conditions of the offer and the general terms and conditions of sale are archived on the <\/span><span dir=\"ltr\" role=\"presentation\">Seller. <\/span><span dir=\"ltr\" role=\"presentation\">The professional and commercial rules to which the principal is subject are as follows <\/span><span dir=\"ltr\" role=\"presentation\">which can be consulted in the \u00abGeneral terms and conditions of sale\u00bb section of these GTCS, <\/span><span dir=\"ltr\" role=\"presentation\">which can be consulted on the Vendor's website at the following address:<\/span> <a href=\"https:\/\/www.deliverbag.com\/en\"><span dir=\"ltr\" role=\"presentation\">https:\/\/www.deliverbag.com<\/span><\/a><span dir=\"ltr\" role=\"presentation\">.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The archiving of communications, orders and order details, as well as any other information <\/span><span dir=\"ltr\" role=\"presentation\">invoices is carried out on a reliable and durable medium in such a way as to constitute a faithful copy. <\/span><span dir=\"ltr\" role=\"presentation\">and durable in accordance with the provisions of article 1360 of the French Civil Code. <\/span><span dir=\"ltr\" role=\"presentation\">This information may be produced as proof of the contract.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">Delivery will be made to the address indicated by the Customer.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">In order for the order to be carried out correctly, the Customer undertakes to provide its <\/span><span dir=\"ltr\" role=\"presentation\">truthful identification.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Vendor reserves the right to refuse an order, for example in the case of any request to <\/span><span dir=\"ltr\" role=\"presentation\">abnormal, made in bad faith or for any legitimate reason.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><h2 data-main-rotation=\"0\">\u00a0<\/h2><h2 class=\"textLayer\" data-main-rotation=\"0\"><strong><span dir=\"ltr\" role=\"presentation\">ARTICLE 5 \u2044 PRODUCTS AND SERVICES<\/span><\/strong><\/h2><h3 class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">1.<\/span> <span dir=\"ltr\" role=\"presentation\">GENERAL PROVISIONS<\/span><\/h3><p class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The essential characteristics of the services are made available to the Dealer <\/span><span dir=\"ltr\" role=\"presentation\">Orders\/Customer on the Seller's website.<\/span><\/p><\/div><div class=\"p-pdf_iframe__page\" aria-label=\"Page 5\" data-page-number=\"5\"><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">In accordance with article L112-1 of the Consumer Code, the consumer is informed, <\/span><span dir=\"ltr\" role=\"presentation\">by display or by any other appropriate means, of the prices and conditions <\/span><span dir=\"ltr\" role=\"presentation\">of the sale and performance of the services prior to any conclusion of the contract of <\/span><span dir=\"ltr\" role=\"presentation\">sale.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The selling price of the product is that in force on the day the order is placed. <\/span><span dir=\"ltr\" role=\"presentation\">excluding carriage costs, which are charged extra. <\/span><span dir=\"ltr\" role=\"presentation\">These costs, if any, are indicated to the Customer during the sales process, and at any time during the sale. <\/span><span dir=\"ltr\" role=\"presentation\">In any event, this will be the case when the order is confirmed.<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">The Vendor reserves the right to modify its prices at any time, while guaranteeing the following <\/span><span dir=\"ltr\" role=\"presentation\">application of the price indicated at the time of the order.<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">When services are not performed immediately, clear information is provided to the client. <\/span><span dir=\"ltr\" role=\"presentation\">communicated to the Customer.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">L<\/span><span dir=\"ltr\" role=\"presentation\">he Customer hereby certifies that he has received details of the delivery charges as well as the terms and conditions.<\/span><span dir=\"ltr\" role=\"presentation\">payment, delivery and performance of the contract, as well as detailed information concerning <\/span><span dir=\"ltr\" role=\"presentation\">the seller's identity, postal address, telephone number and e-mail address, and the seller's <\/span><span dir=\"ltr\" role=\"presentation\">activities in the context of this sale.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Seller undertakes to honour the Customer's order, except in the following cases <\/span><span dir=\"ltr\" role=\"presentation\">and force majeure (see Article 14). <\/span><span dir=\"ltr\" role=\"presentation\">If this is not the case, the Seller shall inform the Customer if the order has been placed, and if not <\/span><span dir=\"ltr\" role=\"presentation\">agreement with the Customer on a new delivery date, the Seller shall reimburse the Customer for the costs incurred. <\/span><span dir=\"ltr\" role=\"presentation\">the Order Giver. <\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The contractual information is presented in detail and in French. <\/span><span dir=\"ltr\" role=\"presentation\">The parties agree that the illustrations or photos of the services offered for sale are not binding. <\/span><span dir=\"ltr\" role=\"presentation\">of contractual value. <\/span><span dir=\"ltr\" role=\"presentation\">The period of validity of the services offered and their prices are specified on the websites <\/span><span dir=\"ltr\" role=\"presentation\">the Seller's Internet site, as well as the minimum duration of the contracts offered when these <\/span><span dir=\"ltr\" role=\"presentation\">relate to a continuous or periodic supply of services. <\/span><span dir=\"ltr\" role=\"presentation\">Except under specific conditions, the rights granted hereunder are granted solely to the <\/span><span dir=\"ltr\" role=\"presentation\">the natural person signing the order (or the person holding the e-mail address <\/span><span dir=\"ltr\" role=\"presentation\">press release).<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><h3 class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">2.<\/span> <span dir=\"ltr\" role=\"presentation\">PORTAGE SERVICE<\/span><\/h3><div class=\"textLayer\" data-main-rotation=\"0\"><strong><span dir=\"ltr\" role=\"presentation\">a) <\/span><span dir=\"ltr\" role=\"presentation\">New Portage request<\/span><\/strong><\/div><div data-main-rotation=\"0\">\u00a0<\/div><ul><li class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">T<\/span><span dir=\"ltr\" role=\"presentation\">ny new request for a \u00abPORTAGE\u00bb service must be made either by post <\/span><span dir=\"ltr\" role=\"presentation\">by e-mail to the following address<\/span> <a href=\"mailto:booking@deliverbag.com\"><span dir=\"ltr\" role=\"presentation\">booking@deliverbag.com<\/span><\/a><span dir=\"ltr\" role=\"presentation\">, or via the customer interface, by using the <\/span><span dir=\"ltr\" role=\"presentation\">by logging on to the professional customer area on the website<\/span> <a href=\"http:\/\/www.deliverbag.com\/en\/\"><span dir=\"ltr\" role=\"presentation\">www.deliverbag.com<\/span><\/a><span dir=\"ltr\" role=\"presentation\">.<\/span><\/li><li class=\"textLayer\" data-main-rotation=\"0\">By return, the seller will confirm its availability for the requested service by post. <span dir=\"ltr\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" role=\"presentation\">electronically or via the customer interface.<\/span><\/li><\/ul><\/div><div class=\"p-pdf_iframe__page\" aria-label=\"Page 6\" data-page-number=\"6\"><div class=\"textLayer\" data-main-rotation=\"0\"><br role=\"presentation\" \/><strong><span dir=\"ltr\" role=\"presentation\">b) <\/span><span dir=\"ltr\" role=\"presentation\">Before the Portage service<\/span><\/strong><\/div><div data-main-rotation=\"0\">\u00a0<\/div><ul><li class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">Confirmation of the service by the Customer is mandatory and must be received by <\/span><span dir=\"ltr\" role=\"presentation\">at least 48 hours before the group's arrival and\/or departure time. <\/span><span dir=\"ltr\" role=\"presentation\">This confirmation must be sent by e-mail to the following address <\/span><a href=\"mailto:booking@deliverbag.com\"><span dir=\"ltr\" role=\"presentation\">booking@deliverbag.com<\/span><\/a> <span dir=\"ltr\" role=\"presentation\">or via the professional customer area on the<\/span> <a href=\"http:\/\/www.deliverbag.com\/en\/\"><span dir=\"ltr\" role=\"presentation\">www.deliverbag.com<\/span><\/a><span dir=\"ltr\" role=\"presentation\">.<\/span><\/li><li class=\"textLayer\" data-main-rotation=\"0\">If confirmation is not received within this time limit, and less than 48 hours before the group's arrival, the <span dir=\"ltr\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" role=\"presentation\">seller cannot guarantee the actual availability of the service. <\/span><span dir=\"ltr\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" role=\"presentation\">In this case, the seller is bound by an obligation of means, the service remaining <\/span><span dir=\"ltr\" style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" role=\"presentation\">automatically billable.<\/span><\/li><\/ul><div class=\"textLayer\" data-main-rotation=\"0\">\u00a0<\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><strong><span dir=\"ltr\" role=\"presentation\">c) <\/span><span dir=\"ltr\" role=\"presentation\">Delayed arrivals\/departures<\/span><\/strong><\/div><div data-main-rotation=\"0\">\u00a0<\/div><p><span dir=\"ltr\" role=\"presentation\">If the group is more than two hours late, the Seller cannot guarantee that the tour will continue. <\/span><span dir=\"ltr\" role=\"presentation\">service. <\/span><span dir=\"ltr\" role=\"presentation\">It then reserves the right, after informing the Customer's contact person by e-mail, to <\/span><span dir=\"ltr\" role=\"presentation\">or electronically, either :<\/span><\/p><ul><li><span dir=\"ltr\" role=\"presentation\">to invoice any additional hours required to continue the service; ; <\/span><\/li><li><span dir=\"ltr\" role=\"presentation\">to terminate the service.<\/span><\/li><\/ul><p><span dir=\"ltr\" role=\"presentation\">In either case, the service remains billable by operation of law<\/span><\/p><h3><span dir=\"ltr\" role=\"presentation\">3.<\/span> <span dir=\"ltr\" role=\"presentation\">DELIVERY SERVICE<\/span><\/h3><p><span dir=\"ltr\" role=\"presentation\">The service is performed at the delivery address indicated by the Customer and <\/span><span dir=\"ltr\" role=\"presentation\">within the time limit specified. <\/span><span dir=\"ltr\" role=\"presentation\">Where delivery requires an appointment to be made with the Customer, the Seller will <\/span><span dir=\"ltr\" role=\"presentation\">and the Instructing party are mutually responsible for ensuring the required punctuality between the 2<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">parties.<\/span><\/p><p><span dir=\"ltr\" role=\"presentation\">If the Customer is late or absent following an appointment for <\/span><span dir=\"ltr\" role=\"presentation\">pick-up and\/or delivery, the Seller reserves the right to re-invoice the cost of the delivery. <\/span><span dir=\"ltr\" role=\"presentation\">service concerned.<\/span><\/p><p><span dir=\"ltr\" role=\"presentation\">Any delay in excess of one hour will result in additional charges. <\/span><span dir=\"ltr\" role=\"presentation\">of \u20ac100 excluding VAT per hour started, including, where appropriate, a new <\/span><span dir=\"ltr\" role=\"presentation\">charge and\/or additional delivery.<\/span><\/p><p><span dir=\"ltr\" role=\"presentation\">In the event of a delay in acceptance and\/or delivery, the Customer has the right to <\/span><span dir=\"ltr\" role=\"presentation\">possibility of cancelling the contract under the conditions set out in the standard contract applicable to <\/span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">public road haulage unless otherwise agreed between the two parties <\/span><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">parties.<\/span><\/p><\/div><div class=\"p-pdf_iframe__page\" aria-label=\"Page 7\" data-page-number=\"7\"><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The Seller shall provide the Customer with a contact person with telephone and\/or fax numbers. <\/span><span dir=\"ltr\" role=\"presentation\">by electronic means (cost of a local call from a landline) upstream <\/span><span dir=\"ltr\" role=\"presentation\">of the service. <\/span><span dir=\"ltr\" role=\"presentation\">The Seller points out that at the moment when the Customer takes physical possession <\/span><span dir=\"ltr\" role=\"presentation\">the risk of loss or damage to the products is transferred to the customer. <\/span><span dir=\"ltr\" role=\"presentation\">It is the Customer's responsibility to notify the carrier of any reservations regarding the product.<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">delivered, contract under the conditions laid down in the standard contract applicable to public transport <\/span><span dir=\"ltr\" role=\"presentation\">road haulage.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">It is expressly agreed that the total value of each item of luggage and its contents must not exceed <\/span><span dir=\"ltr\" role=\"presentation\">under no circumstances exceed \u20ac1,000. <\/span><span dir=\"ltr\" role=\"presentation\">Consequently, the Customer undertakes to ascertain the value of each item of luggage before <\/span><span dir=\"ltr\" role=\"presentation\">to hand it over to the Seller, the latter's liability being excluded for any exceeding<\/span><br role=\"presentation\" \/><span dir=\"ltr\" role=\"presentation\">value in excess of \u20ac1,000. <\/span><span dir=\"ltr\" role=\"presentation\">If additional baggage is delivered to the <\/span><span dir=\"ltr\" role=\"presentation\">Seller and that these cause an overload then, the seller can refuse to take <\/span><span dir=\"ltr\" role=\"presentation\">in charge of them.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">The customer must ensure that each item of baggage is labelled with the following details <\/span><span dir=\"ltr\" role=\"presentation\">of the person who owns it and to transmit the list of persons for <\/span><span dir=\"ltr\" role=\"presentation\">which the luggage is transported. <\/span><span dir=\"ltr\" role=\"presentation\">If the baggage is not labelled, the seller may provide labels so as to <\/span><span dir=\"ltr\" role=\"presentation\">the customer can label each item of baggage and enter the relevant information on it <\/span><span dir=\"ltr\" role=\"presentation\">useful property rights. <\/span><span dir=\"ltr\" role=\"presentation\">The customer is responsible for any illegal content that may be contained in each <\/span><span dir=\"ltr\" role=\"presentation\">luggage.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><h2 data-main-rotation=\"0\">\u00a0<\/h2><h2 class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">ARTICLE 6 \u2044 COMPLIANCE<\/span><\/h2><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">In accordance with article L.411-1 of the French Consumer Code, the services offered for sale include <\/span><span dir=\"ltr\" role=\"presentation\">these GTCs comply with current safety and environmental regulations. <\/span><span dir=\"ltr\" role=\"presentation\">health, fair trading and the protection of human rights. <\/span><span dir=\"ltr\" role=\"presentation\">consumers. <\/span><span dir=\"ltr\" role=\"presentation\">Irrespective of any commercial warranty, the Seller remains liable for defects in <\/span><span dir=\"ltr\" role=\"presentation\">conformity and hidden defects of the service.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><h2 data-main-rotation=\"0\">\u00a0<\/h2><h2 class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">ARTICLE 7 \u2044 AVAILABILITY AND PRESENTATION<\/span><\/h2><\/div><div class=\"p-pdf_iframe__page\" aria-label=\"Page 8\" data-page-number=\"8\"><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">If it is impossible to provide a service for a period of more than 1 working day, <\/span><span dir=\"ltr\" role=\"presentation\">the Customer will be immediately informed of the foreseeable delays in the execution of this contract. <\/span><span dir=\"ltr\" role=\"presentation\">service.<\/span><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div class=\"textLayer\" data-main-rotation=\"0\"><span dir=\"ltr\" role=\"presentation\">This can be cancelled on request. <\/span><span dir=\"ltr\" role=\"presentation\">The Order Giver may then request a credit note for the amount of the service or its equivalent. <\/span><span dir=\"ltr\" role=\"presentation\">full refund and cancellation of the order.<\/span><\/div><\/div><div data-main-rotation=\"0\">\u00a0<\/div><div data-main-rotation=\"0\"><h2>\u00a0<\/h2><h2 class=\"p1\">ARTICLE 8 \u2044 PAYMENT<\/h2><p class=\"p2\">The payment period for services rendered is set at 30 days by Article L. 441-6 of the French Commercial Code, upon issue of the invoice, by bank transfer made by the Customer. No discount for early payment.<\/p><p class=\"p2\">Late payment penalties: 5 times the legal interest rate in force at the time the invoice is issued. Collection costs of \u20ac40.<\/p><p class=\"p2\">In the event of non-payment of the deposit requested and agreed for the service, no later than 7 days before the start of the service, the Seller reserves the right to cancel the service.<\/p><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 9 \u2044 GUARANTEES<\/b><\/h2><p class=\"p2\">We cover the pecuniary consequences of the contractual liability that we may incur during the land transport of goods or objects that you entrust to us as part of our commercial activities.<\/p><p class=\"p2\">Cover begins as soon as the goods or objects are taken over and ceases when they are handed over to the recipient.<\/p><p class=\"p3\"><span class=\"s1\"><b>\u2192<\/b><\/span><b> ALL RISKS\u00ab COVER\u00bb<\/b><\/p><p class=\"p2\">We cover all damage and material loss suffered by the goods or objects transported, subject to the exclusions provided for both in these General Provisions and in the Specific Provisions. The risk of theft is covered under the conditions set out in the Specific Provisions of this contract.<\/p><p class=\"p3\"><span class=\"s1\"><b>\u2192<\/b><\/span><b> DURATION OF WARRANTY :<\/b><\/p><p class=\"p2\">Our guarantee as defined above applies to you for a period corresponding to the performance of the subscribed service (from the time of collection to the time of delivery).<\/p><p class=\"p3\"><span class=\"s1\"><b>\u2192<\/b><\/span><b> AMOUNT OF COVER<\/b><\/p><p class=\"p2\">Without being able to exceed the amount of our maximum commitment (\u20ac1,000\/package), cover applies up to the justified amount of the damage and loss, which cannot exceed the limitations of liability that we can invoke by virtue of legislative and regulatory texts, in particular the standard contract applicable to the public road transport of goods.<\/p><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 10 \u2044 COMPLAINTS AND MEDIATION<\/b><\/h2><p class=\"p2\">The Buyer may submit any complaint by registered letter with acknowledgement of receipt and in accordance with the provisions applicable to the standard contract applicable to public road haulage In accordance with the provisions of art. L. 611-1 to L. 616-3 of the Consumer Code, the consumer is informed that he\/she may have recourse to a consumer mediator under the conditions set out in Title I of Book VI of the Consumer Code.<\/p><p class=\"p2\">If the consumer's request for a complaint to the Seller's customer service fails, or if there is no response within two months, the consumer may submit the dispute to a mediator who will attempt, in complete independence, to bring the parties together with a view to reaching an amicable solution.<\/p><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 11 \u2044 TERMINATION OF THE CONTRACT<\/b><\/h2><p class=\"p2\">The order may be cancelled by the Customer by registered letter with acknowledgement of receipt in the following cases:<\/p><ul class=\"ul1\"><li class=\"li2\">Performance of a service that does not comply with the order specifications.<\/li><li class=\"li2\">Takeover and\/or delivery beyond the deadline set when the order was placed, without derogating from the provisions of the standard contract applicable to public road haulage.<\/li><li class=\"li2\">Unjustified price increase or product modification.<\/li><\/ul><p class=\"p2\">In such cases, the Customer may demand reimbursement of the deposit paid, plus interest calculated at the legal rate from the date of receipt of the deposit.<\/p><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 12 \u2044 INTELLECTUAL PROPERTY RIGHTS<\/b><\/h2><p class=\"p2\">Trademarks, domain names, products, software, images, videos, texts and, more generally, any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.<\/p><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 13 \u2044 FORCE MAJEURE<\/b><\/h2><p class=\"p2\">The performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent the performance thereof. The seller shall notify the Customer as soon as it is aware of the occurrence of such an event preventing performance of the service.<\/p><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 14\u2044 NULLITY AND AMENDMENT OF THE CONTRACT<\/b><\/h2><p class=\"p2\">Should any of the stipulations of this contract be invalidated, this shall not invalidate the other stipulations, which shall remain in force between the parties. Any contractual modification is only valid after a written amendment has been drawn up and signed by the parties, which constitutes agreement and novation of their original contractual commitment.<\/p><\/div><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 15 \u2044 APPLICABLE LAW AND CLAUSES<\/b><\/h2><p class=\"p2\">All the clauses contained in these general terms and conditions of sale, as well as all the purchase and sale transactions referred to herein, shall be governed by French law.<\/p><p class=\"p2\">The nullity of a contractual clause does not entail the nullity of these general terms and conditions of sale.<\/p><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 16 \/ LUGGAGE<\/b><\/h2><h3 class=\"p3\"><b>1. LUGGAGE TYPOLOGY<\/b><\/h3><p class=\"p2\">Luggage is considered to be :<\/p><ul class=\"ul1\"><li class=\"li4\">Cabin luggage<\/li><li class=\"li4\">Hold baggage<\/li><li class=\"li4\">Trunk<\/li><li class=\"li4\">Sports bag and sports equipment<\/li><li class=\"li4\">Briefcase<\/li><li class=\"li4\">Bag<\/li><li class=\"li4\">Etc...<\/li><\/ul><p class=\"p2\">And, more generally, any object with the function of a container in the broadest sense that can be entrusted to us.<\/p><h3 class=\"p3\"><b>2. OBLIGATION OF THE OWNER OF THE BAGGAGE<\/b><\/h3><p class=\"p2\">The owner of the baggage declares that he\/she is fully aware of the contents of each baggage item. The owner of the baggage is entirely responsible for its contents.<\/p><p class=\"p2\"><span class=\"s1\">\u2192<\/span> Baggage owners are advised to avoid including perishable materials or fragile objects in their baggage. If, however, the owner of the Baggage does include such materials or objects in his\/her Baggage, he\/she must ensure that they are correctly and securely packed and protected in suitable containers so as not to damage these objects and materials.<\/p><h3 class=\"p3\"><b>3. OBJECTS NOT ADMITTED<\/b><\/h3><p class=\"p2\">The owner of the baggage must not include in his baggage any object the carriage of which is prohibited or restricted by the applicable regulations and the law in force in any State of departure, destination or transit, including in particular :<\/p><p class=\"p2\">Items likely to constitute a danger to the Carrier, persons or property on board, such as those specified in the Dangerous Goods Regulations of the International Civil Aviation Organisation (ICAO) and the International Air Transport Association (IATA) and in the Carrier's regulations, as applicable (additional information is available on request from the Carrier's departments).<\/p><p class=\"p2\">These include the following items:<\/p><ul class=\"ul1\"><li class=\"li4\">Weapons and ammunition<\/li><li class=\"li4\">Devices for scientific or other use<\/li><li class=\"li4\">Explosives, fireworks and firecrackers<\/li><li class=\"li4\">Gases and liquid nitrogen in appliances, cylinders or cartridges<\/li><li class=\"li4\">Fuels, flammable liquids - powders<\/li><li class=\"li4\">Engines, large tools, vehicles and spare parts<\/li><li class=\"li4\">Protected animals and plants<\/li><li class=\"li4\">Parachutes<\/li><li class=\"li4\">Living organs<\/li><li class=\"li4\">Narcotics, drugs and related substances<\/li><li class=\"li4\">Medical equipment and supplies (please consult us if necessary)<\/li><li class=\"li4\">Dangerous products: aerosols, detergents, fire extinguishers, lead, asbestos, etc.<\/li><li class=\"li4\">Money and valuables: coins, banknotes, credit cards, timepieces, cheques, lottery tickets, gold, silver, precious stones, valuable jewellery, valuable paintings, precious metals.<\/li><li class=\"li4\">Miscellaneous: Immoral items, counterfeit goods, passports and identity cards, etc...<\/li><\/ul><p class=\"p2\">In addition, for international services you are also subject to all applicable regulations in force and to the rules governing the carriage of hold baggage.<\/p><h3 class=\"p3\"><b>4. RIGHT TO REFUSE TRANSPORT OF BAGGAGE<\/b><\/h3><p class=\"p2\">The Carrier may, for safety and\/or security reasons, refuse to carry or continue to carry the Baggage of the Baggage Owner if it contains the items listed in article 18 above or if the Baggage Owner has not complied with the obligations defined in articles 7 &amp; 18. The Carrier is under no obligation to take custody of Baggage and\/or items that have been refused.<\/p><h3>\u00a0<\/h3><h3 class=\"p1\"><b>ARTICLE 17 \u2044 CANCELLATION POLICY<\/b><\/h3><p class=\"p2\">The cancellation policy is as follows:<\/p><ul><li class=\"p2\">D-30 to D-3 of the service: 50% cancellation fee.<\/li><li class=\"p2\">D-2 to DD of the service: 100% cancellation fee.<\/li><\/ul><h2>\u00a0<\/h2><h2 class=\"p1\"><b>ARTICLE 18 \u2044 EXCLUSIVITY TERMS AND CONDITIONS<\/b><\/h2><p class=\"p2\">The Customer undertakes not to deal directly with the deliver(wo)men without the Seller's written authorisation. In the event of direct contact with the deliver(wo)men presented by the Seller in order to collaborate directly, a flat-rate penalty of \u20ac1,000 excluding VAT per deliver(wo)men shall be applied.<\/p><h2 class=\"p1\"><b>ARTICLE 19 \u2044INSURANCE<\/b><\/h2><p class=\"p2\">Insurance: Allianz IARD.<\/p><p class=\"p2\">Company governed by the French Insurance Code. Soci\u00e9t\u00e9 anonyme with capital of \u20ac991,967,200 1 cours Michelet - CS 30051 - 92076 Paris La D\u00e9fense Cedex 542 110 291 RCS Nanterre<\/p><p class=\"p3\"><span class=\"s1\"><a href=\"https:\/\/www.allianz.fr\/\">www.allianz.fr<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>ENTRE LES SOUSSIGN\u00c9S La S.A.S. DELIVERBAG, Soci\u00e9t\u00e9 par actions simplifi\u00e9e au Capital Social de 5000 \u20ac,Immatricul\u00e9e au Registre du Commerce et des Soci\u00e9t\u00e9s de PARIS, sous le num\u00e9ro SIRET 827 705 476 00014, ayant son si\u00e8ge social 67, rue Saint-Jacques, 75005 Paris, France, repr\u00e9sent\u00e9e par Monsieur Stanley CASTERAN pris en sa qualit\u00e9 de Pr\u00e9sident, d\u00fbment [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-699","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CGV \u2013 Conditions G\u00e9n\u00e9rales de Vente | Deliverbag<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez les Conditions G\u00e9n\u00e9rales de Vente (CGV) de Deliverbag, expert en gestion et transport s\u00e9curis\u00e9 de bagages en France et en Europe.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.deliverbag.com\/en\/terms-and-conditions-of-sale\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGV \u2013 Conditions G\u00e9n\u00e9rales de Vente | Deliverbag\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez les Conditions G\u00e9n\u00e9rales de Vente (CGV) de Deliverbag, expert en gestion et transport s\u00e9curis\u00e9 de bagages en France et en Europe.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.deliverbag.com\/en\/terms-and-conditions-of-sale\/\" \/>\n<meta property=\"og:site_name\" content=\"Deliverbag\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/deliverbagofficiel\/?locale=fr_FR\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-15T09:06:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"20 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.deliverbag.com\\\/cgv-conditions-generales-de-vente\\\/\",\"url\":\"https:\\\/\\\/www.deliverbag.com\\\/cgv-conditions-generales-de-vente\\\/\",\"name\":\"CGV \u2013 Conditions G\u00e9n\u00e9rales de Vente | Deliverbag\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.deliverbag.com\\\/#website\"},\"datePublished\":\"2025-03-18T22:53:19+00:00\",\"dateModified\":\"2026-06-15T09:06:23+00:00\",\"description\":\"D\u00e9couvrez les Conditions G\u00e9n\u00e9rales de Vente (CGV) de Deliverbag, expert en gestion et transport s\u00e9curis\u00e9 de bagages en France et en Europe.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.deliverbag.com\\\/cgv-conditions-generales-de-vente\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.deliverbag.com\\\/cgv-conditions-generales-de-vente\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.deliverbag.com\\\/cgv-conditions-generales-de-vente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.deliverbag.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CGV &#8211; 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